Reviews are important for companies and their customers. We talked here before, in our “Why is it important to make a product review?” post about how you can help to give voice to the clients’ community, help the clients to know if the product fits their needs or not, and help the company to improve and grow.
That’s why PhoneBox is now on Trustpilot.com. We like to hear your feedback and with the expansion to the United States, we would like to make your review be heard from there too.
But, do you know what is TrustPilot?
Trustpilot is a client’s review management platform that helps businesses to establish a trusted brand online and connect with their users by gathering reviews. This platform intends to improve the customer experience, showcase its reputation, and amplify its presence online.
They have a lot of features such as review reporting and analytics, invitations and reminders, google seller ratings, etc. This way they also increase overall conversations and sales.
So, let us tell you that it is really fast to write a review and contribute with PhoneBox engagement in the Trustpilot platform.
You need a profile to write a review on the website, but you don’t need to sign up, you can submit the review with your Google or Facebook account. The requirement for a profile it’s to keep the review you read on Trustpilot genuine. They make sure the profile is connected to a real person, so they can confirm it’s a trustable review. Also, by using a profile you’re able to be notified when receiving an answer from the company or if they need to contact you to solve an issue.
And how can you write a review for PhoneBox in Trustpilot?
When you talk to the PhoneBox customer service team in our online channels, you will receive a message asking you to write us a review or if you talk to us by phone, our agent can ask for your email to send the request. Also, in our store, you will be able to see this tabletop, where you can just scan the QR code and be redirected to our Trustpilot profile.
But, if you need to find PhoneBox by yourself, you can just enter the business name or website in the search bar and select the business name from the dropdown menu. Or you can go to the search results page by selecting enter or the search button and click on PhoneBox in the results list. Go to Trustpilot.com. In the search bar, enter the business name or website.
You can also click here to go straight to our profile:
It would be great if you could take your time to talk about your experience with us.
You are just a few words away.