Believe it or not, it’s already been 1 year since we decided to start a blog for this company. This January 20th of 2023 it’s our Blog Anniversary! By this time last year, we were posting our first article to welcome you all readers to our new way of communication and being closer to you.
In this article, which you can read here, we talked about what you could expect from the PhoneBox blog. Do you think we kept the promise or we faced some changes along the way?
With the promise to bring not just announcements from our company, but also curious and useful information for our customers, who are mostly students and travelers, we wrote different types of articles to be posted every Wednesday.
To celebrate the 1st anniversary, we will remember some of the posts related to our company that could be still useful nowadays for you.
Find out everything you can do in our app
We realized a lot of customers were still contacting customer support to ask help for small changes in their accounts that they could do faster by themselves. To help you, customers, to save time we wrote this article to inform you about all you are able to do by downloading our phone app and creating an account.
New website and features coming soon
In February, we were already preparing our customers for the changes that were about to come. We announced that soon, new features would be out for them on our new website, to achieve a better online experience.
Safer and trustable: Pay with Google Pay in PhoneBox
By the end of March, the news was that, besides a lot of payment methods, Google Pay was available as one of them. In this article, we made sure to let you know why using this payment process was not just easy, but secure for your online card transaction.
All you need to know about eSIM
Even though eSIM is getting more popular each day, some people still have a lot of doubts when it comes to how this technology works. In this article, we say what exactly the eSIM is, its advantages, and how to get one with PhoneBox.
Get to know a little bit more about our multi-line account features
A lot of families use the multi-line account or would like to use it but are not sure how it works. That’s why in this article we talked about what users can do with the multi-line account, what are the benefits of using it, and how to add and how to remove a line from your self-serve account.
Why should you follow us on Twitter?
The point of his article was to encourage our clients to keep a closer relationship with us, by interacting with PhoneBox on Twitter, since it’s the fastest page for information and socialization for companies and clients.
How our Callback Function gives you a better customer experience
As we are always concerned about your satisfaction, we wrote this article so all the clients could be aware of this feature. By calling our Support Team there’s no need to wait in line for a long time anymore. We call you back!
PhoneBox offers you a new plan set with more data for less price!
In this article, we announced our new plans that were way better than the last set. Even though this article is from May and we already changed the plans set again as you can see at gophonebox.com we kept the intention of even more data for less.
Besides that, in this article, we tell you the differences between our Prepaid Plans and Monthly Plans. Since this information did not change, we recommend you take a look.
More security for you! PhoneBox implements 3DS authentication
To secure even more that fraud would not happen for online payments we implemented the 3DS authentication. Here we tell you what it is, how it works, and why this is an important improvement for our client’s transactions.
Canada Mobile Services: Why PhoneBox offers better prices and great LTE speed
Now actually offering 5G speed, you can understand by reading this article how the telecommunication companies work in Canada and how being an MVNO is an advantage for PhoneBox when it comes to offering the best quality service for affordable prices.
B2B Conferences: We are partnering with the bests to offer our services to you
PhoneBox has a lot of partners that offer our services to the right hands who need them. We would always like to assure you that we are investing in B2B meetings so we can make the best for our clients. This year, we are prepared to be part of ICEF South Asia, the biggest event for company providers.
PhoneBox is in the world’s most powerful platform
Having a profile at Trustpilot, such a trustful platform of services rating, meant a big step to us. There we could see the loyalty of our clients and hear their feedback from them. We could value our staff more and guide them to even better assistance. With this article, we showed you how to check our reviews and how to give us one.
PhoneBox has their own SIM Card designed for the US!
As an MVNO, our SIM Card visually represents our network provider. Not the same will happen for the United States services though. There we can have our brand of SIM Cards, personalized just like all our service is.
See you in Canada Line Trains! PhoneBox ads are in town.
To introduce our brand new weekly plans, still available on our website, we created a huge campaign at the Vancouver City Center metro station and on the Canada Line Trains, in Vancouver, BC Canada. Check the ads and the news announced with it.
New Feature: Plan Change available on prepaid accounts
Good news for our prepaid clients. In August last year, we improved the Plan Change feature also for the prepaid accounts. What was already possible for the Monthly plans, now is available for the prepaid account by login into their PhoneBox profile.
Getting started with a data plan on Apple Watch
Although this was not news, a lot of our clients did not know that we have a special data plan to be used on their Apple Watch. In this article, we tell you how this plan works, how to get it, and how to link your Apple Watch with your Phone.
The wait is over! Enjoy our brand-new website today!
After 7 months of planning, finally, our new website was finalized and here you can check everything we have different and better than the old one.
Get your rewards! Neo Financial gives PhoneBox clients special benefits
Neo Financial and PhoneBox are old partners. We are always finding ways to give our mutual clients some gifts and advantages. This year, with Neo’s help, we are rewarding our loyal customers with instant cashback.
This was our 1 year of Blog. It passes so fast! Although our company keeps changing for the better, we are sure you can still take some useful information from old posts. Next, we will come up with old curious tips for your daily life that are never outdated. Keep tuned to our Blog!
